FAQs • Richmond Hill, GA • CivicEngage

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Can I get a credit on the sewer portion of my bill when I fill my swimming pool?: Once each year, when you fill your swimming pool, you may call the city and provide the necessary information to get a sewer credit on your water bill for the amount of water used to fill your pool. For more information, contact utility billing at 756-3248.

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Utility Billing

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1. I had a water leak repaired. Do you offer a discount on the water bill?: We do not offer water adjustments. However, your account is eligible for a 30-day sewer adjustment should you find and repair a leak. You will need to complete and return a Leak Adjustment Form and supply a receipt for repair to City Hall. Visit our Leak Adjustments page for more information.

2. Can I get a credit on the sewer portion of my bill when I fill my swimming pool?: Once each year, when you fill your swimming pool, you may call the city and provide the necessary information to get a sewer credit on your water bill for the amount of water used to fill your pool. For more information, contact utility billing at 756-3248.