About Our Water

Richmond Hill’s Water Department delivers over 1.4 million gallons of treated water daily from 4 deep wells pulling from the Floridan Aquifer. In addition to the treatment and distribution of safe drinking water, the Water Department is responsible for the maintenance of 102 miles of water main, the maintenance of 1 water tower, performing meter reads, utility locates, and replacing/upgrading water meters.

Applying for Water Service During COVID-19 Pandemic

Though our offices have reopened, you can still apply for water service online. To apply, please complete the application for utility services and return it along with a scan or copy of your driver's license to our offices or via email to utilitybilling@richmondhill-ga.gov.

Your service application fees can be paid via credit card over the phone with City Hall, or you can mail a check/money order made payable to City of Richmond Hill to us at City of Richmond Hill, PO Box 250, Richmond Hill, GA 31324.