On July 10, 2020, INdigital telecom and Ryan Public Safety Solutions, working with the Bryan County 9-1-1 center announced that public safety has taken a major move forward. Through a strong, coordinated approach to public safety, Bryan County joins local 9-1-1 centers across the nation in the use of text messaging within the 911 center.
For the past few weeks, Bryan County 911 has been training to become familiar with the technology, the center was able to begin sending text messages to the public. The next step in the project allows the public to directly access 9-1-1 through text messaging from their wireless handset. This will be of great benefit to those with hearing and speech impairment, people who are in danger if they speak out loud, or in weak cell areas where voice signal is spotty or cuts out.
It is always recommended however, that you call 9-1-1 whenever possible, but text when you can’t.
INdigital telecom of Fort Wayne, Indiana designed, built and operate the Texty platform, which provides service to hundreds of 911 agencies throughout the U.S. Verizon, AT&T, T-Mobile, Southern Linc, and Sprint have voluntarily committed that they will provide text-to-911 service.